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Documentation bullet Auto Attendant

Documentation.AutoAttendant History

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March 01, 2010, at 04:02 PM by cristina -
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Configuring

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Configuring

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March 01, 2010, at 04:01 PM by cristina -
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February 26, 2010, at 01:06 PM by cristina -
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Configuring

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February 02, 2010, at 03:29 PM by cristina -
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February 02, 2010, at 03:08 PM by cristina -
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  • Press Reset to delete the information and write new one.
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  • Press Reset to delete the information and write a new one.
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  • Press Reset to delete the information and write new one.
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  • Press Reset to delete the information and write a new one.
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  • Press Reset to delete the information and write new one.
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  • Press Reset to delete the information and write a new one.
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  • Press Reset to delete the information and write new one.
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  • Press Reset to delete the information and write a new one.
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February 02, 2010, at 11:57 AM by cristina -
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Call from outside the PBX are answered and directed to their desired destination by the Auto Attendant system.

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Calls from outside PBX are answered and directed to their desired destination by the Auto Attendant system.

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February 02, 2010, at 11:57 AM by cristina -
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Call from the outside of the PBX are answered and directed to their desired destination by the auto attendant system.

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Call from outside the PBX are answered and directed to their desired destination by the Auto Attendant system.

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You can select different prompts for both the online and offline status of the auto attendant.

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You can select different prompts for both the online and offline status of the Auto Attendant.

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  • Press Reset to delete the information and write new one.
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  • Press Reset to delete the information and write new one.
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  • Press Reset to delete the information and write new one.
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Specify time and date for the online status of the auto attendant.

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Specify time and date for the online status of the Auto Attendant.

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In order for calls from outside of Freesentral to reach the Auto Attendant, one needs to define one(or more) dids specifing the phone numbers that will be routed to it. This operation can be done from the Auto Attendant tab or directly from the DIDs tab.

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In order for calls outside Freesentral to reach the Auto Attendant, one needs to define one(or more) DIDs specifying the phone numbers that will be routed to it. This operation can be done from the Auto Attendant tab or directly from the DIDs tab.

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January 29, 2010, at 12:34 PM by cristina -
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April 03, 2009, at 05:07 PM by monica -
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April 03, 2009, at 05:05 PM by monica -
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Add keys

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Add key

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Edit keys

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Edit key

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Delete keys

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Delete key

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March 19, 2009, at 04:20 PM by monica -
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March 19, 2009, at 04:05 PM by monica -
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Defining did for Auto Attendant

In order for calls from outside of Freesentral to reach the Auto Attendant, one needs to define one(or more) dids specifing the phone numbers that will be routed to it. This operation can be done from the Auto Attendant tab or directly from the DIDs tab.

to:

Defining DID for Auto Attendant

In order for calls from outside of Freesentral to reach the Auto Attendant, one needs to define one(or more) dids specifing the phone numbers that will be routed to it. This operation can be done from the Auto Attendant tab or directly from the DIDs tab.

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March 19, 2009, at 04:04 PM by monica -
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http://www.freesentral.com/uploads/Documentation/scheduling.jpg

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http://www.freesentral.com/uploads/Documentation/scheduling.jpg

Defining did for Auto Attendant

In order for calls from outside of Freesentral to reach the Auto Attendant, one needs to define one(or more) dids specifing the phone numbers that will be routed to it. This operation can be done from the Auto Attendant tab or directly from the DIDs tab.

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March 19, 2009, at 04:01 PM by monica -
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Select a key for every group of exentensions in your system (ex: 1 for Support, 2 for Sales).

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Select a key for every group of extensions in your system (ex: 1 for Support, 2 for Sales).

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March 19, 2009, at 04:00 PM by monica -
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Specify time and date for the online status of the auto attendant.

to:

Specify time and date for the online status of the auto attendant.

http://www.freesentral.com/uploads/Documentation/scheduling.jpg

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March 19, 2009, at 02:36 PM by monica -
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Call from the outside of the PBX are answered and directed to their desired destination by the auto attendant system.

Prompts

You can select different prompts for both the online and offline status of the auto attendant.

Upload prompts

  • Go to the menu Auto Attendant.
  • Select Prompts from the submenu.
  • Press the upload button.
  • Fill in the box with the required information.
  • Press Save to finish the operation.
  • Press Reset to delete the information and rewrite new one.

Edit prompts

  • Go to the menu Auto Attendant.
  • Select Prompts from the submenu. Here you have a list of all the prompts you have added so far.
  • Press the edit button associated with the prompt you want to edit.
  • Fill in the box with the required information.
  • Press Save to finish the operation.
  • Press Reset to delete the information and rewrite new one.

Listen to prompts

  • Go to the menu Auto Attendant.
  • Select Prompts from the submenu. Here you have a list of all the prompts you have added so far.
  • Press the listen button associated with the prompt you want to listen to.

Keys

Select a key for every group of exentensions in your system (ex: 1 for Support, 2 for Sales).

Add keys

  • Go to the menu Auto Attendant.
  • Select Keys from the submenu.
  • Press Add keys.
  • Fill in the box with the required information.
  • Press Save to finish the operation.
  • Press Reset to delete the information and rewrite new one.

Edit keys

  • Go to the menu Auto Attendant.
  • Select Keys from the submenu. Here you have a list of all the keys you have added so far.
  • Press the edit button associated with the key you want to edit.
  • Fill in the box with the required information.
  • Press Save to finish the operation.
  • Press Reset to delete the information and rewrite new one.

Delete keys

  • Go to the menu Auto Attendant.
  • Select Keys from the submenu. Here you have a list of all the keys you have added so far.
  • Press the delete button associated with the key you want to delete.

Scheduling

Specify time and date for the online status of the auto attendant.

Restore