From Your Free IP PBX 

Documentation: Auto Attendant

Calls from outside PBX are answered and directed to their desired destination by the Auto Attendant system.

Prompts

You can select different prompts for both the online and offline status of the Auto Attendant.

Upload prompts

Edit prompts

Listen to prompts

Keys

Select a key for every group of extensions in your system (ex: 1 for Support, 2 for Sales).

Add key

Edit key

Delete key

Scheduling

Specify time and date for the online status of the Auto Attendant.

Defining DID for Auto Attendant

In order for calls outside Freesentral to reach the Auto Attendant, one needs to define one(or more) DIDs specifying the phone numbers that will be routed to it. This operation can be done from the Auto Attendant tab or directly from the DIDs tab.

Configuring

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Page last modified on March 01, 2010, at 04:02 PM